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Enhanced On Site Hardware Support - UK Mainland
Guaranteed Response & Fix Times:Mon-Fri 09.00-17.00: 8 Hour Response, 16 Hour Fix Loan unit provided if the item cannot be repaired on site Support includes Software/Data Re-load & Set up Engineers are locally based and are not 'part time' contractors Engineers fully trained to O/S standard Single point of contact for all fault call logging
This is an annually recurring charge until cancelled in writing, with 30 days notice required.
Covers UK Mainland Only (inc Northern Ireland). Highlands & Islands and Eire may be covered but with increased response times. Please call for a bespoke quote.